ID

Topic: How the AI works

What hours does the AI reply?

Admin Canggih's AI replies 24 hours a day, including nights, weekends and holidays. If your store is closed and you want the AI to pause, turn on holiday mode in the Canggih.AI dashboard: the AI goes quiet, and customers get an automatic message you write yourself.

Updated

are you still open? I want to order 2
You can still order! Where should we send it, so I can work out the shipping?
Illustrative screen, not real data.

Good to know

  • A midnight chat still gets all the way to payment.
  • The quota counts replies, whatever the hour.
  • Handed-over chats still wait for your team.

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