Features · Auto-reply

On every plan

Answer sales chats on WhatsApp, automatically, from your store's data.

Buyers ask about prices, stock or other colors at any hour. Admin Canggih, the AI admin for WhatsApp by Canggih.AI, answers from your own store data, sends product photos and cards, and hands the chat to an admin when the answer isn't there.

See how it works
  • Answers from your catalog
  • Sends photos and product cards
  • Hands off to an admin when needed
Your Storeonline
is the pashmina ceruty still in stock? dusty pink
Yes, still in stock. Here it is:
Pashmina CerutyDusty Pink · 4 in stockRp 65,000
Other colors: mocca, black and navy. Want me to send you photos?
is the fabric breathable? does it wrinkle easily?
It's baby doll ceruty. It drapes well and doesn't wrinkle easily. Comfortable to wear all day.
ok i'll take 1 in dusty pink
Sure, I'll set up your order. Could I have your name and full address?

Illustration. The store name, product, stock and price are examples only. The AI's answers come from that store's own catalog and FAQ.

01Behind the scenes

What is an AI auto-reply app for WhatsApp sales?

The AI connects to your store's WhatsApp number and answers every chat from your catalog and FAQ, then hands off to an admin when the answer isn't there.

is the pashmina ceruty still in stock? dusty pink

Your store data

Catalog

  • Pashmina CerutyDusty Pink · 4 in stockRp 65,000
  • Pashmina Ceruty · mocca
  • Pashmina Ceruty · black

FAQ

  • Fabric and care
  • Delivery and shipping
Yes, still in stock. Here it is:
Pashmina CerutyDusty Pink · 4 in stockRp 65,000
Answers come from your catalog and FAQNot in your data? It goes to an admin, it isn't made up.

Illustration. The products, stock and prices are examples only.

02Before and after

Sales chats come in when you're not holding your phone.

Without Admin Canggih

  • The same questions every day
  • Nobody covers the night chats
  • Greeting messages only say hello

With Admin Canggih

  • Prices, variants and stock from the catalog
  • Store info from the FAQ
  • Photos, product cards and buttons
  • A tone of voice you set
Without Admin Canggih
Your Storelast seen 17:02
is the pashmina ceruty still in stock? dusty pink
Admin offline · store opens at 08:00
9 hours later
Morning, sorry for the late reply. Yes, still in stock 🙏
already bought it somewhere else

Nobody covers the night chats

With Admin Canggih
Your Storeanswered by Admin Canggih · online
is the pashmina ceruty still in stock? dusty pink
Yes, still in stock. Here it is:
Pashmina Ceruty
Dusty Pink · 4 in stock
Rp 65,000
is the fabric breathable? does it wrinkle easily?
It's baby doll ceruty. It drapes well and doesn't wrinkle easily. Comfortable to wear all day.

Prices, variants and stock from the catalog

Illustration. The chats, names, times and prices are examples only.

03How it works

From your catalog to the first chat answered.

Prepare your catalog and FAQ

Products, prices, variants, stock, FAQ and store rules are what the AI answers from. Live in under 24 hours after we receive the catalog and the shop rules.

Step1 / 4

04Your settings

You're in control, from your own dashboard.

Good to know (5)
  • The AI doesn't understand voice notes yet. A voice message is only logged as an audio message, so the question needs to be typed or answered by an admin.
  • Once the AI reply quota runs out, the AI stops replying and the customer gets no message at all. Chats that come in after that need an admin to reply.
  • The AI replies 24 hours a day, nights and holidays included. If the store is closed and you want the AI to pause, turn on holiday mode: the AI goes quiet and customers get an automatic message you write yourself.
  • Your store number connects through Meta's WhatsApp Business Platform. For now, that number can't be used at the same time in the WhatsApp Business app on your phone. Admins reply from the dashboard.
  • The AI can make mistakes. That's why its answers are limited to your store data, and anything that isn't there goes to an admin instead of being made up. An incomplete catalog and FAQ means more chats get handed off.
  • Product catalogProduct catalog: prices, variants and stock
  • Store FAQYour store FAQ
  • Persona and instructionsPersona preset and custom instructions
  • Welcome messageWelcome message, as fixed text plus an image if you like
  • Holiday modeHoliday mode and its reply message

05Questions

What you'll probably ask first.

Still have a question?

Message us on WhatsApp. The Canggih.AI team replies as soon as we can during business hours.

What is an AI auto-reply app for WhatsApp sales?

An AI auto-reply app for WhatsApp sales connects to your store's WhatsApp number and answers every customer chat automatically, without waiting for an admin. Admin Canggih answers from your store data: prices, variants and stock from the catalog, plus answers from your FAQ. It can send product photos and cards, understands everyday Indonesian chat language, slang included, and hands the chat to an admin when the answer isn't in your store data.

How is this different from greeting messages and quick replies in WhatsApp Business?

Greeting messages and quick replies in the WhatsApp Business app are fixed text. They say the same thing to everyone, and an admin still has to pick each quick reply by hand. Admin Canggih first works out what the customer is asking, checks your catalog and FAQ, and then answers: the price of a specific variant, stock, or store info. If the answer isn't in your data, the chat goes to an admin.

Is there a free auto-reply app?

Admin Canggih isn't a free app. Plans start at Starter, Rp 1,500,000 a month for 1,000 AI replies (about 250 chats). Prices exclude VAT (PPN). Self setup is free. If you want the Canggih team to set it up end to end (Express Integration), it costs Rp 1,000,000. Try Admin Canggih in a WhatsApp chat before you subscribe.

Can it reply automatically without my phone or laptop on?

Yes. Admin Canggih runs on a server through Meta's WhatsApp Business Platform, not from an app on your phone. So chats still get answered when your phone is off, your laptop is closed or you're asleep. You only need to open the dashboard to see chats, take over a conversation or change settings.

Start today

Let the AI answer stock and prices, you handle what needs you.

Free demo on WhatsApp first, then decide. Live in under 24 hours after we receive the catalog and the shop rules. Monthly subscription, cancel any time.

Try Admin CanggihFree demo on WhatsApp