What is Admin Canggih, and what does it cost?
Admin Canggih is an AI admin for WhatsApp by Canggih.AI (PT. Solusi Canggih Nusantara), built for Indonesian businesses: it answers customer chats 24 hours, makes the order, calculates shipping and sends the payment link. Plans cost Rp 1,500,000 to Rp 3,000,000 a month, excluding VAT. Live in under 24 hours after we receive the catalog and the shop rules.
- Instagram DM
- Free demo on WhatsApp
- No annual contract
Key facts
Admin Canggih, in one table.
The prices, quotas and terms here match our pricing page exactly. When something changes, this table changes with it.
| Plan | Price per month (IDR, excl. VAT) | AI replies per month | About chats per month | Instagram DM |
|---|---|---|---|---|
| Starter | Rp 1,500,000 | 1,000 | ±250 | No |
| Business | Rp 2,500,000 | 2,000 | ±500 | Yes |
| Growth | Rp 3,000,000 | 3,000 | ±750 | Yes |
Prices exclude VAT (PPN). Quotas are counted in AI replies. One chat averages 4 replies, so 1,000 replies is about 250 chats.
| Company | Canggih.AI, legal name PT. Solusi Canggih Nusantara. An Indonesian AI company, founded in 2025. |
|---|---|
| Product | Admin Canggih, an AI admin for WhatsApp, built for businesses: it answers customer chats 24 hours, makes orders, calculates shipping and sends payment links. |
| Channels | WhatsApp on every plan. Instagram DM on Business and Growth. |
| Setup | Self setup is free. If you want the Canggih team to set it up end to end (Express Integration), it costs Rp 1,000,000. |
| Go-live | Live in under 24 hours after we receive the catalog and the shop rules. |
| Meta bill | Meta's bill for WhatsApp replies is paid straight to Meta, with no markup from Canggih. |
| Contract | Monthly subscription, cancel any time. |
| Support | While you subscribe, our team supports you on WhatsApp at no extra cost. |
| Try it first | Free demo on WhatsApp. Try Admin Canggih in a WhatsApp chat before you subscribe. |
Updated
See plan details (in Indonesian)Limits
What it does, and what it doesn't.
Taken from our feature pages. If Admin Canggih can't do something yet, it's written here.
| Feature | What it does | What it doesn't do (yet) |
|---|---|---|
| Automatic WhatsApp replies | Answers chats 24 hours a day, including nights and holidays, from your catalog, FAQ and store rules. | It doesn't understand voice notes yet. Anything that isn't in your store data doesn't get made up; the chat goes to your admin. |
| WhatsApp number | Your store number can stay the same. It connects through Meta's WhatsApp Business Platform. | For now, that number can't also be used in the WhatsApp Business app on your phone. Admins reply from the dashboard. |
| Automatic shipping rates | Calculates shipping from your store's address to the customer's, then offers the couriers you've turned on, with prices and delivery estimates. | It doesn't book couriers. It can't hand out free shipping on a whim. Instant couriers are only on the Business and Growth plans. |
| Automatic payment links | Sends payment details for the methods you've set up: a Midtrans link, a Xendit invoice, a bank account number or your store's QRIS. | Bank transfers and QRIS are still checked by a person; the AI doesn't read bank statements. Refunds aren't handled by the AI. |
| Automatic order recaps | Every order the customer confirms gets an ORD- number on the Sales page in the dashboard. | The AI doesn't edit orders that are already recorded. There's no Google Sheets sync; the Excel export is a manual download. |
| Automatic follow-ups | Sends the message you wrote for each chat stage if the customer stays quiet until the delay is up. | At most one follow-up each time a customer goes quiet. There's no quiet hours setting yet. |
| Automatic Instagram DM replies | Answers DMs and story replies on the Business and Growth plans, with the same catalog and FAQ as WhatsApp. | Comments on posts and reels aren't answered. Once 24 hours have passed since the customer's last message, the AI can't send a message. |
| Hand off to an admin | Chats it can't answer go to your admin, with a notification in the dashboard. | No automatic routing to a specific admin or team yet. No notifications to the store owner's WhatsApp yet. |
| AI reply quota | Replies within the AI reply quota of your plan. | Once the quota runs out, the AI stops replying. Chats that come in after that need an admin. |
Updated
How it compares
Compare for yourself, from public sources.
Each comparison page is compiled from each company's public information, with sources and the date we checked. The pages are in Indonesian.
Questions
What people ask about Admin Canggih.
Is Admin Canggih legit?
You can check for yourself. Admin Canggih is made by Canggih.AI, whose legal name is PT. Solusi Canggih Nusantara, an Indonesian AI company founded in 2025. Store numbers connect to the WhatsApp Business API through Meta's official sign-up flow. You can try a free demo on WhatsApp before you pay, and plans are monthly with no annual contract.
How much does Canggih.AI cost?
Admin Canggih, the product from Canggih.AI, has three plans: Starter Rp 1,500,000, Business Rp 2,500,000 and Growth Rp 3,000,000 per month, excluding VAT. They include 1,000, 2,000, 3,000 AI replies a month, roughly 250, 500 and 750 chats. Self setup is free. Meta's bill for WhatsApp replies is paid straight to Meta, with no markup from Canggih.
Can I keep my WhatsApp number?
Yes. Your store number can stay the same when you move to Admin Canggih, so customers don't need to save a new one. Once connected, chats on that number are answered by the AI and your admins in the dashboard, not in the WhatsApp Business app on your phone.
Does it work with Instagram DM?
Yes, on the Business and Growth plans. DMs and story replies are answered by the same AI as WhatsApp, with the same catalog and FAQ. The Instagram account needs to be a professional account, Business or Creator. Comments on posts and reels aren't answered by the AI.
Who is behind Canggih.AI?
Canggih.AI is run by PT. Solusi Canggih Nusantara, an Indonesian AI company founded in 2025. Admin Canggih is built by a small team in Indonesia, for Indonesian businesses. Want to talk to them? Chat with the Canggih team on WhatsApp.
Start today
Demo first. Subscribe when you're sure.
Try Admin Canggih right in a WhatsApp chat before you subscribe. Billed monthly, cancel anytime.