Waybill made once paid
For AI orders, when automatic waybills are on.
Integration · JNE
Access enabled by the Canggih teamPaid in the chat. JNE waybill ready.
For stores with a JNE API account: Admin Canggih, the AI admin for WhatsApp by Canggih.AI, creates the JNE waybill from the chat order, automatically once payment lands if you want. You just print the 100 x 150 mm label and hand the parcel to JNE.
- Waybills by button, or automatically
- 100 x 150 mm labels, ready to print
- Waybill numbers go to Jubelio
Toko Serum Kita
hi can i get 2 of the 30ml serum? ship with JNE pls
You got it! Here's your recap:
Serum 30 ml x2Rp 178,000
JNE REG shippingRp 9,000
TotalRp 187,000
Pay Now
We've received your payment for order ORD-51C9E0
Hi! Here are the shipping details for your order. Tracking no.: 0101 2345 6789 00
Track Package
Illustration, translated from Indonesian. Store name, products, prices and waybill number are examples only.
01 · One order
Paid at lunch. The waybill is already waiting.
- Customer
- Automatic
- Your team
- 13:02WhatsAppOrders 2 serums, ships with JNE
- 13:05Payment linkPays, marked as paid
- 13:05JNEWaybill made automatically
- 16:00DashboardPrint label, hand over parcel
- 16:20DashboardClick Use this number
- 16:20WhatsAppCustomer gets the tracking number
Illustration. Times and products are examples only.
02 · Behind the scenes
How do automatic JNE waybills work in Admin Canggih?
The waybill is made from the order, using your store's own JNE API account. Use the button, or let it run automatically once an AI order is paid.
JNEREG
0101 2345 6789 00
- Recipient
- R. · Bandung
- Sender
- Toko Serum Kita
- Weight
- 1 kg
- Order
- ORD-51C9E0
100 x 150 mmIllustration
- PaidAutomatic
- Waybill madeAutomatic
- Label ready to printAutomatic
- Waybill to customerClick Save
03 · Who does what
What runs on its own, and what stays with you.
Runs on its own
Data pulled from the order
Recipient, address, weight and JNE service.
Label ready to print
Sized 100 x 150 mm.
Waybill goes to Jubelio
If your Jubelio is connected.
Stays with you
Hand parcels to JNE
Canggih doesn't book the pickup.
Send customers the waybill
Click Use this number, then Save.
Check held orders
Missing weight or a down payment? Print with the button.
04 · Switching it on
What you need ready.
Access enabled by the Canggih team
Corporate JNE API account
API username, API key, customer number, branch code.
Fill in product weights
Then turn on JNE in your store's couriers.
Canggih team enables access
From there, you run it yourself.
Try it in test mode
Test waybills never go to customers.
Dashboard · Shipping Info · JNE
Print JNE waybill button on orders
Print waybills automatically for AI orders
Illustrative screen, not real data. Labels are translated; the dashboard itself is in Indonesian.
Good to know (5)
- You need a corporate JNE API account. A regular shipper account isn't enough.
- Canggih makes the waybill. Booking pickups, tracking parcels and COD don't go through Canggih.
- Automatic waybills only cover orders the AI creates with JNE as the courier. Orders on instant couriers don't get a JNE waybill.
- Automatic waybills are held if a product weight is missing or the order is a down payment. You can still print those orders with the button.
- Addresses that can't be matched to a single JNE destination can't get a waybill from Canggih yet.
05 · FAQ
What people usually ask first.
Still have a question?
Message us on WhatsApp. The Canggih.AI team replies as soon as we can during business hours.
How do automatic JNE waybills work in Admin Canggih?
The JNE integration makes JNE waybills straight from orders in the Admin Canggih dashboard, using your store's JNE API account. Create one with the Print JNE waybill button on a paid order, or automatically once an AI order shipping with JNE is paid. The label is 100 x 150 mm, ready to print. Once the parcel is handed over, save the waybill and the customer gets a WhatsApp message with the tracking number.
What kind of JNE account do I need?
A corporate JNE API account in your store's name. That means an API username, an API key, a customer number whose waybill sequence JNE has activated, and a branch code. The details are checked with JNE before they are saved. A regular shipper account without API access can't be used to make waybills from Canggih yet.
Do customers get the tracking number automatically?
Once the parcel is with JNE, your admin clicks Use this number, then Save, in the order details. As soon as it's saved, the customer gets a WhatsApp message with the tracking number and a Track Package button. The number is held back on purpose, so customers don't track a parcel JNE doesn't have yet.
Can I try it without making real waybills?
Yes. Test mode uses a test account from JNE. Waybills made in test mode are marked RESI UJI (test waybill), are never used as an order's tracking number, and are never sent to customers. Once the flow feels right, switch to your store's JNE account.
Why didn't some orders get a waybill automatically?
Automatic waybills only run for orders the AI created, shipping with JNE, that don't have a tracking number yet. Orders are also held if a product has no weight or the order uses a down payment, so the weight and the bill get checked first. You can still print held orders with the Print JNE waybill button.
Where does the JNE shipping rate in the chat come from?
Shipping in the chat is priced from regular courier rates, the same as the other couriers you turn on. The JNE integration makes waybills after an order is paid; it doesn't calculate shipping. How the chat works out shipping is on the automatic shipping rates feature page.
What if I use a courier other than JNE?
For now, waybills from Canggih are for JNE only. For other couriers, enter the tracking number or tracking link in the order details once the parcel ships. Customers still get a WhatsApp message with the tracking number and a button to track their parcel.
Start today
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Free demo on WhatsApp first, then decide. Live in under 24 hours after we receive the catalog and the shop rules. Monthly subscription, cancel any time.
See also
Try Admin CanggihFree demo on WhatsApp