Topic: WhatsApp and Instagram
How is the WhatsApp Business API different from the WhatsApp Business app?
The WhatsApp Business app runs on your phone. The WhatsApp Business API, which Meta calls the WhatsApp Business Platform, runs through software, so chats can be answered by AI and handled by several admins from one dashboard. Admin Canggih by Canggih.AI uses the API.
Updated
App on a phoneOne phone, you reply yourself
WhatsApp APIAI and team, one dashboard
Good to know
- App: free, you reply yourself from your phone.
- API: replies go through software, such as AI.
- In Admin Canggih, chats are answered from the dashboard.
- Messages through the API follow Meta's rates.
Still have questions?
Ask the Canggih team directly on WhatsApp.
Try Admin CanggihFree demo on WhatsApp